Refund policy

Effective Date: May 12, 2025
Website: https://reapershop.in

At Reaper Shop, we provide digital game credits and codes that are delivered instantly via email. Due to the nature of our digital products, all sales are considered final. However, we are committed to resolving any valid issues promptly.

❌ Non-Returnable Digital Products

As our products are digital and automatically delivered:

  • We do not accept returns or exchanges.

  • Once a code has been delivered, it cannot be revoked, whether or not it has been redeemed.

✅ Refunds (Eligible Cases Only)

Refunds are granted only in the following cases:

  • The delivered code is invalid, already redeemed, or not working — and this is verified by our support team.

To request a refund:

  • Contact us within 24 hours of your order.

  • Provide your order number, email address, and a screenshot of the issue.

  • If the issue is confirmed, a full refund will be issued to the original payment method.

⚠️ Refunds Not Applicable In These Situations

Refunds will not be issued for:

  • Wrong product selection (e.g. incorrect region, denomination, or platform)

  • Redeemed, used, or partially used codes

  • Errors during redemption by the customer

  • Delivery delays caused by incorrect email or spam filters

📩 How to Reach Us

For refund requests or assistance, contact:

Email: Akhil@reapershop.in
Include:

  • Your full name

  • Order number

  • Description of the issue

  • Screenshot of the error (if applicable)

🔒 Fraud Protection

All refund claims are subject to manual verification. Repeated refund attempts or suspicious activity may lead to denial of future refund requests.